We at GSA Electronic India PVT. LTD. strive to provide our customers with the best products and services. If you are not entirely satisfied with your purchase, we’re here to help.
Eligibility for Refund
To be eligible for a refund, you must meet the following criteria:
- The product must be unused and in the same condition you received.
- The product must be in its original packaging.
- You must initiate the refund request within 7 working days of purchase.
Please note that certain products are exempt from being returned, including online courses, and Downloadable.
To request a refund, please follow these steps:
- Send an email to [email protected] with your order number and reason for the refund request.
- Our customer support team will review your request and notify you of the approval or rejection of your refund.
- If your refund is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to be credited to your account may vary depending on your payment provider.
Late or Missing Refunds
If you haven’t received your refund within a reasonable amount of time, please follow these steps:
- Double-check your bank account or payment method to ensure the refund has not been processed.
- Contact your credit card company or payment provider, as it may take some time before your refund is officially posted.
- If you’ve completed these steps and still have not received your refund, please contact us at [email protected] for further assistance.
If you wish to cancel an order, please follow the guidelines below:
Order Cancellation by Customer
You may request order cancellation within 4 hours of placing the order. To cancel your order, please get in touch with us immediately at [email protected] with your order details.
Order Cancellation by GSA Electronic India
In certain circumstances, we may need to cancel an order due to reasons such as:
- Product unavailability
- Technical issues
- Fraudulent activity
- Pricing errors
If we cancel your order, you will be notified via email or phone, and a full refund will be issued using the original payment method.
If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact us at:
GSA Electronic India PVT. LTD.
Email: [email protected]
Last Updated: 20/07/2023